Installations Engineer

Installation Engineers will represent the Swish brand on a daily basis as they deliver the following services for our customers:

Responsible for:


  • Working closely with our design team to survey build areas, ensuring the network is built for straightforward installations to customer premises.


  • Surveying individual customer properties to agree installation routes.

    • Individual Homes

    • Flats and Apartments

    • Businesses

FTTP Installations 

  • Physical Fibre Install, Comissioning and Testing:

  • Overhead from Telegraph Poles (PIA)

  • Underground using OpenReach leadins (PIA)

  • Underground from our own network of Toby Boxes

  • Internal customer equipment

    • Optical Network Termination

    • Residental Gateway / Router

    • Wirelss Mesh

Service Visits

  • Visiting customer premises to identify and resolve faults. -

Network Repairs and Maintenance

  • Locating Faults in the Passive Optical Network

  • Replacing or repairing damaged fibre

  • As part of the day to day role engineers will be expected to: -

  • Safely use plant, materials, care of tools and equipment in a way to minimise unnecessary waste and damage.  

  • Adhere to all health and safety practises.

  • Manage van stock to ensure sufficient hardware & tools are available each day

  • Ensure all daily reporting, fibre characteriSation and documentation is provided to the Installations Manager.

  • Identify quality problems and recommend solutions.

  • Report back to Installations Manager any compliance issues.

  • Understand the Safety & Environmental Policies ensure all activities carried out complies with the risk assessment and method statements.

  • Ensure adherence to safe working practices at all times and any other resources working on behalf of Swish.

Core skills required:

Experience Required:


  • Worked on a live telecommunications network, Worked in an Installations environment.

  • Knowledge of PIA standards.

  • Installing Fibre to the Premises for one or more of the following:

    • PIA Overhead (Openreach Poles)

    • PIA Lead-Ins (Openreach ducts)

    • Toby Box

  • Internal Cabling (Telephone, Ethernet or Fibre)

  • Installation and configuration of ONT (Optical Network termination) and Residential Gateway (Router)

  • Fault finding ONT, RG and Wireless

  • Fault finding on Fibre network.

  • Driving licence essential.

Desirable Experience: 

  • Advanced Fibre optic testing - OTDR/ILM/CD/PMD.

  • Installation of closures, couplers, ODf's and cabinets.

  • Install, terminate and test on all fibre optic cable types -SM/MM - 8 core up to 244 core fibre cables.

  • Understanding and experience of IT networking (TCP/IP, LAN, WAN, Switches, Routers, Fibre optic networks, is preferred but not a necessity.

Desirable Qualifications and Accreditations:

  • Current accreditation to work on Openreach PIA network

    • SA001 & SA002

    • S7 & S8

  • IPAF

  • EUSR

  • NRSWA Streetworks

  • First Aid at Work

Application for

Installations Engineer role.

We just need to capture some details below and a member of the Swish Recruitment Team will review your application and get back to you to discuss the next steps. 




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