IT Operations Engineer 

End to End IT Support

Responsible for:

  • To be responsible for the stability, availability, reliability and quality of the IT services offered to the IT users and business. 

  • To focus on incident management lifecycle, change and configuration management/execution, Risk management, Troubleshooting, escalations, reporting and documentation.

  • Work closely with other members of the IT team to ensure continuity of service and initiate cross skilling.

  • Fulfil administrative requirements and other tasks as defined necessary by management.

  • Enforce best practices in all implementations and support utilizing quality methodologies and following change management process.

Core skills required:

  • Hands on 1st, 2nd/ 3rd Line IT Infrastructure technical support and deployment.

  • Operating Systems VMware ESXi 4.x & 5.x

  • Microsoft Windows Server 2003, 2008, 2012

  • Microsoft Windows Vista, 7 and 8

  • Microsoft Sharepoint 2010/2013

  • Thinlinc Terminal Services

  • Linux installation, configuration, support

  • Groupware Microsoft Exchange 2010/13

  • VOIP Telephone systems (Digium/Avaya 

  • Microsoft System Centre 2012

  • Microsoft Terminal Services Microsoft IIS

  • Microsoft Active Directory, DNS, DHCP

  • Dell / HP Server and Workstation Platforms

  • Remote access experience.

  • Hands on systems experience with hardware/software systems

  • Broad knowledge base of the functioning of computer / telecom operations.

Our strategic goals:

  • To be recognised as the leading local provider of broadband services in terms of quality and value to our customers in the areas we operate.

  • To have a reputation for building cost efficient reliable and secure networks for our customers (HSE, Quality, Data protection).

  • To be responsive to changes in the market, technology and customer needs (agile, proactive, flexible).

  • To meet our long-term strategic plan by being focus on our KPI. 

  • To be a company where people want to come and work and grow ( team before individual empowerment, diversity, passion, ethics and recognition rich-culture.

Application for

IT Operations Engineer role.

We just need to capture some details below and a member of the Swish Recruitment Team will review your application and get back to you to discuss the next steps. 

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6th Floor, 33 Holborn, London, EC1N 2HT     Email: enquiries@swishfibre.com     Tel: 0800 0489415

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Swish Fibre Ltd (Reg. No: 11486930) is a company registered in England and Wales       © 2020, Swish Fibre Ltd

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