Systems Engineer (OSS/BSS)

We are looking for a Systems Engineer who will take responsibility for ensuring that the architectural solutions for our OSS/BSS systems meet business requirements.  You will act as a subject matter expert across the business, collection detailed requirements and then taking these though the full development lifecycle, delivering complete working systems.

Responsible for:

You will also be responsible for:


  • The identification, development and delivery of improvements to process, platform and technology used to deliver services

  • Works with company stake holders to identify changes or new systems and solutions. Support and lead the development of requirements through the design process into deliverables and then the final delivery along with testing and training of end users.

  • Determine the appropriate application architecture, making technical decisions regarding the solution and focusing on how...

  • Look after OSS/BSS integration, taking responsibility for the interaction and automation

  • Make sure 3rd party solutions/developments commissioned are fit for purpose and adhere to company standards

  • Recommending architecturally viable solutions  and seek systems that can be leveraged to meet the business requirements and automate and improve ways of working

  • To be aware of and participate in processes, support systems and procedures for those involved with OSS and BSS systems

  • To assist in the implementation and maintenance of processes and procedures for redundancy testing, software back-ups, etc, in order to optimise the availability of systems.

  • To fully support and participate in Change Management and in the Operational sign-off of new features and functionality. Where appropriate, initiate Change Requests that will improve the efficiency and operability of the OSS platforms.

  •  Maintain operational readiness through participation in regular exercises.

  • To participate in ensuring that appropriate mimic changes (etc) are scoped and deployed to accurately reflect changes of equipment on sites.

  • To implement solutions which will optimise performance of the Operational Support Systems and BSS Systems and their ecosystem

  • Analyse and report on significant incidents and faults affecting Operational Support and BSS Systems, and support others in this as necessary.

  • Provide progress reports as required for governance purposes and support the development of accurate OSS, BSS forecasting and capacity management.

  • Create interactive Power BI Dashboards

  • Responsible for requirement gathering design Layout and development of reports/dashboard in Microsoft Power BI

  • Responsible for Design and Develop Report, Apply transformation for the Data Model, Data validation, establish data relationships in Power BI and creating supporting documentation for Power BI.

Core skills required:

  • Previous experience in an operational and business support environment - ideally working with network systems, telecoms

  • Experienced in the design, delivery and management of OSS and BSS for telecommunications systems.

  • Experience in OSS/ BSS domain applications or COTS

  • Experience with networking hardware protocols standards technologies such as TCP/IP firewalls switches routers, Sofos

  • Experience within the Internet / Telecoms / Fibre industry - Design authority experience is a must

  • Experience of network service orchestration.

  • Experience of integrating disparate systems using REST APIs, NETCONF and YANG data models.

  • Good base understanding of networking, including GPON technology.

  • Ideally knowledge of GIS platforms

  • Demonstrable hands-on experience of either bespoke development or package implementation involving design, development/configuration, environment management and implementation over a selection of platforms

  • Demonstrable experience in cloud and on-premise system architecture, both implementation and management

  • Experience of supplier and customer management with good customer-facing skills

  • Excellent working knowledge on PowerBI

  • Excellent Analytical skills

  • Strong skills in communicating and presenting data-derived insights to non-technical audiences appropriately

  • Working patterns required will be normal business hours and as part of an on-call rota (currently 1 in 3)

Our strategic goals:

  • To be recognised as the leading local provider of broadband services in terms of quality and value to our customers in the areas we operate.

  • To have a reputation for building cost efficient reliable and secure networks for our customers (HSE, Quality, Data protection).

  • To be responsive to changes in the market, technology and customer needs (agile, proactive, flexible).

  • To meet our long-term strategic plan by being focus on our KPI. 

  • To be a company where people want to come and work and grow ( team before individual empowerment, diversity, passion, ethics and recognition rich-culture.

Application for

Systems Engineer (OSS/BSS) role.

We just need to capture some details below and a member of the Swish Recruitment Team will review your application and get back to you to discuss the next steps. 




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Email:     Tel: 0800 0489415


Swish Fibre Ltd (Reg. No: 11486930) is a company registered in England and Wales       © 2021, Swish Fibre Ltd