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Join together and bring superfast fibre to Bovingdon green
They say “don’t sweat the small stuff” but there’s exceptions to every rule or cliché. While we do everything we can to keep things simple, smart and effective, we also like to be as clear, fair and transparent.
You’ll find all of our key policies and terms and conditions on this page. You can jump to any of these policies by using the links below.
Terms for Residential Services
Charges and fees for Residential Services
Guidance on billing, compensation, refunds, and debt collection
Terms for Business Services: SLA
Charges and fees for Business Services
Website Terms and Conditions
Vulnerable Customer Policy
Policies - Our Policies
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